business, marketing, mentoring, strategy

Customer Service To Build Relationships

Happy customers can make your business!  One of your business goals should be to satisfy your customer needs so that they come back for more, whilst spreading the word about their experience to others. Have you been in the situation where a customer buys something from you but never returns for a repeat purchase? Here… Continue reading Customer Service To Build Relationships

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business, marketing, mentoring, strategy

November Events to Market Your Business

November is a great month to market your products and services by creating some excitement around the many events occurring during the month.  Take the opportunity to publish and distribute event related content with the overall goal of attracting, engaging new and existing customers. Here are some important events and dates to help inspire your… Continue reading November Events to Market Your Business

business, marketing, mentoring, strategy

Common Mistakes When Running a Craft Business

If you are having problems with your craft sales or experiencing a downturn in sales, then take a few minutes to read these common mistakes and hopefully they'll point you in the right direction.  Are you under price and undervaluing your product? If you are under pricing it says you don’t believe in your product. Customers will pay a… Continue reading Common Mistakes When Running a Craft Business

business, marketing, mentoring, strategy

How to Discover Your Unique Selling Proposition (USP)

Rosser Reeves considered by many as the father of modern advertising was quoted as saying "adverting is the art of getting a unique selling proposition into the heads of most people at the lowest possible cost" Your unique selling proposition (USP) is what makes your business stand out from the crowd and tells your customers… Continue reading How to Discover Your Unique Selling Proposition (USP)

business, marketing, mentoring, strategy

Small Changes to Grow Your Business

Sometimes as a business owner we can lose sight of how our business is perceived by prospective customers.  It is important that we make our products and services as easy as possible to access whilst making it attractive to the buyer to engage and purchase.  Here are just a few simple tips that will improve… Continue reading Small Changes to Grow Your Business

business, marketing, mentoring

Understanding the Sales Funnel

The sales funnel, which is sometimes referred to as a marketing funnel or revenue funnel, illustrates the idea that every sale begins with a large number of potential customers, and ends with a much smaller number of people who actually make a purchase. Sales funnel stages will vary according to your business and the products… Continue reading Understanding the Sales Funnel

business, marketing, mentoring

Tips to Convert Leads into Sales

Converting leads into sales is the single biggest challenge we encounter when mentoring clients who are running SME’s.   It is fair to say that the majority of your leads won’t automatically convert into sales by simply being sent through your conversion funnel. It will often require additional help to produce the conversion. So here are… Continue reading Tips to Convert Leads into Sales